Employment

Job Title: Outreach Assistant/Relief Driver, Full-time
Department: Nutrition Department

 

Position Overview:

Community outreach when Outreach Coordinator is not available. Perform Intake and Reassessment, be the relief driver, and main support to Outreach Coordinator.

Essential Duties and Responsibilities:

  • Check in with corresponding Administrative Lead to check if any driver calls out or is on vacation will serve as a Relief Driver.
  • Check scheduled itanke appointments, prepare paperwork.
  • Do Reassessments as instructed by the Outreach Coordinator.
  • Enter Data into Riverside County Office on Aging Q System.
  • Assist with the maintaining of vehicles.
  • This occupation enquires local travel to meet with community leaders, churches, businesses and other organizations to educate the public and promote our services.
  • Customer Service – Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
  • Teamwork - Develop and promote teamwork and cooperation among co-workers
  • Safety – Comply with established safe work practices and attend to all safety-related training
    provided or made available by the Center
  • Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience

  • HS Diploma/GED
  • 1 year experience in clerical or administrative
  • Required Technical / Other Skills and Abilities
  • Knowledge of Hippa
  • Mechanical saavy
  • Computer literate
  • Billingual
  • Data Entry


Required Licenses/Certifications

  • Class C Drivers License

 

Confidential Information

This position has access to confidential information – (customer personal data, legal documents, passwords, sensitive Hippa information, etc.)

Job Title: Driver, Full-time or Part-Time
Department: Nutrition Department
Reports to: Outreach Coordinator
FLSA Classification: Non-exempt (eligible for overtime)
Supervises: No

 

Position Overview:

Thank you for your efforts in serving meals to our senior community. Your work is important and our success is primarily a result of your commitment. In an effort to provide you with some important guidelines on your responsibilities, the following has been prepared for your use. Please read it carefully. It is most important that these procedures be followed as the safety and well-being of our senior citizens is literally in your hands.

Essential Duties and Responsibilities:

  • Clock in.
  • Check your station: report to your immediate supervisor.
  • Pick up your daily route sheet, check it for accuracy, new clients mite be added check for map
    and information provided.
  • You are responsible for your food coolers and thermal bags; they are to be left clean and ready
    to go for the next day.
  • Check vehicle thoroughly on daily basis, before your shift and after your shift; fill up with gas if
    needed. (gas card is provided-always bring copy of receipt, along with mileage for gas)
  • Count your meals before loading and leaving the building.
  • Meal Delivery:
  • Deliver meals; at arrival do a visual inspection of your clients well being. Report any problems to
    your supervisor if needed. In case of a client emergency always call 911 from client’s home and
    then report to your supervisor.
  • Temperature control-We are responsible for temperature control; to assure the wholesomeness
    of the food. We have equipment and packaging designed to maintain food temperature. Please
    keep food containers closed as much as possible.
  • Routes: Please follow the order of your route sheet. We may have to reach you at any given
    time, if any changes need to be made to better fit your route, instruct your supervisor on the
    changes.
  • Hand Food Over- The driver must hand the client their food when making a delivery. This
    includes cold meals and any other products. It's not acceptable to simply leave a meal at the
    door or in the house without first seeing the client, unless the client leaves an iced cooler and
    has instructed otherwise. This is for the protection of the senior and for our food programs.
  • Drivers: Vehicles must never be left unattended with the engine running; or keys in the ignition,
    always lock your vehicles after exiting.
  • Drivers are responsible of there vehicles; car washes are to be done when needed and signed
    for at time of service; oil change are to be done every 3000 miles and sign for them and bring
    back paper work. If you have any major fixing in the vehicles notify your supervisor as soon as
    possible.
  • When back from your route check your van, that radio and air conditioning are off and lock
    steering wheel if needed. Personal items are not to be left in company vehicles. ALWAYS leave
    the vehicles in a clean state. Do a final inspection of van, Log information onto your
    maintenance book. Lock van. Report any problems to your supervisor.
  • Telephone-you are given a company telephone for meal delivery use only. Always shut your
    phone off after your shift is over, plug it in if battery needs charging.
  • Report any client concerns to your supervisor before clocking out.
  • Teamwork - Develop and promote teamwork and cooperation among co-workers.
  • Safety – Comply with established safe work practices and attend to all safety-related training
    provided or made available by the Center.
  • Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience

  • Education and/or Experience
    - HS Diploma/GED
    - 6 months to 1 year deliveries
  • Required Technical / Other Skills and Abilities
    Good Driving Record
    Able to pass Background Check
  • Required Licenses/Certifications
    - Class C License


Required Licenses/Certifications

  • Class C Drivers License

 

Confidential Information

This position has access to confidential information – (customer personal data, legal documents, passwords, sensitive Hippa information, etc.)